Wishing and Hoping – Doesn’t resolve conflict
“If only they would…” a frustrated manager said about his team. This statement is a wish. Wishing is powerless because it requires action by someone else. Others do not hold you hostage. Your belief that to have what you want requires a specific...High Performance Healthcare Book Review
High Performance Health Care by Jody Hoffer Gittell The key message of this book is if you improve relational coordination you improve quality and efficiency. Relational coordination is the coordination of work through relationships of shared goals, shared knowledge...What to do about Office Gossip?
Spiral Impact Q & A Question: What to do about Office Gossip? Answer: Karen shares how to Spiral Impact this challenge with simple and practical suggestions for individuals and teams/organizations. Join the conversation! http://www.vimeo.com/25141776 Do you have...
Karen Valencic
|
