Spiral Daily 286

What happens when you are 100% certain? Being overly attached to a position makes it hard to change it. Certainty closes off innovation. The best questions foster understanding, spark innovation, diffuse negative conflict, and build influence – Spiral Daily...

Spiral Daily

What would happen if you said “good day” to someone you normally like to avoid? The old saying “Keep your friends close and your enemies closer” has a lot of merit. Often percieved enemies have a lot in common with us! The best questions foster understanding, spark...

Spiral Daily

How do you ready yourself to communicate with another? “You must be a martial artist because you bow to me when we begin,” someone said to me at a meeting. While funny, there is deep lesson to be learned here. The martial bow is about honoring the...

Steve Jobs, Conflict and Innovation

This rainy cold weekend was a perfect time to finish reading Steve Jobs by Walter Issacson.   Innovation through conflict is at the core of my work.  Steve, a genius innovator, intrigues me.  Although, it is worth noting, he often lacked the ‘grace’ I advocate. As I...

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