3 Magic Words

I went to a treacherous place…talking politics with people of different perspectives.  It went well;   I Spiral Impacted it! Repeating these three magic words made it possible:  Tell me more. These words opened up a fascinating productive dialogue. Coupled with...

Name this photo contest

Fire hydrant meets frustrated computer user.  Is this appropriate conflict resolution? I took this in Boston recently. Come up with the winning caption and you win a $20 Starbucks card.  All entrees must be posted on the blog!

Project & Conflict Management

I learned quickly and hard:   technical expertise and organizational skills alone don’t make for successful project management.   Success was largely determined by my ability to influence and build relationships.   As a degreed engineer, this was particularly tricky...