by karen | blog, communication, conflict, Leadership, performance improvement, teams |
Teams are like a woods. A healthy woods (team) has a variety of species who grow in their strength; the environment encourages their growth and contribution. Even in the winter, as I clear the entanglement of honeysuckle from my woods, I see such parallels to the...
by karen | communication, conflict |
What if, your last difficult exchange with another was filmed? What would your rating be? Is it material for a sitcom or drama? Kudos to you if it went well. If not, there are always ‘do overs’! A ‘do over’ is usually well received if it is...
by karen | change, conflict |
What do the words ‘unexpected wait’ conjure up for you? Could be opportunity; could be anger and conflict. Always be prepared for change and space in the day. The best questions foster understanding, spark innovation, diffuse negative conflict, and build influence...