What is the difference between nice and sincere?
It matters because ‘nice’ may set up destructive conflict.
Nice tends to hide an unspoken lie.
Sincerity is honesty tempered with kindness.
How to be sincere? Use Spiral Impact principles:
Think through your Intention
Then,Ask Questions & Acknowledge
Have you thought about….?
I hear you, though see it differently.
What would happen if…?
How does this impact our customers?
What tips can you share?
Develop Power with Grace.
Asking thoughtful questions is one aspect.
The best questions foster understanding, spark innovation, diffuse negative conflict, and build influence –
Spiral Question poses a question semiweekly, Monday and Wednesday.
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