It took all my attention to follow the conversation – like walking through a maze with many wrong turns – there were so many words I was lost as to the point.
Have you ever been surprised when someone obviously didn’t understand your communication and you thought you were clear?
This often happens when there is:
- Discomfort delivering a difficult message
- A desire to build an overly thorough ‘case’ to prove a point
- Lack of clarity before speaking
If someone doesn’t get my message, it’s my problem.
If I don’t get someone else’s message, it is also my problem.
Be clear. Ask for clarity. Check for understanding, both sides.
3 Tips to keep your communication out of the maze:
- Before you speak determine the intention of your communication in 2 sentences or less.
- When leaving a voicemail, state the number of points you want to convey. Then, list them. Plan before you call.
- Limit e-mails to factual exchanges; bullet your information if over 2 sentences; if a response is required, say so in subject line.
Did you see the message in the maze above? Let me know in the comments…
You got it…any others?
I have trouble understanding you.
You’ve got it! No others.